In most cases, we recommend booking 1-2 months prior to your event. This will help us make sure we can execute your vision to its full potential!

Our website makes it super easy to reserve your rentals! Just visit our Inventory page, add your rentals to your wishlist and submit your request! One of our team members will get back to you as soon as possible with a full quote and contract. Once the contract is signed and the 50% deposit is paid, you’re officially booked!

Though our quotes don’t expire, your rentals are not reserved until you’ve signed your contract and paid your deposit, so we recommend booking as soon as possible!

A 50% deposit is required to confirm your contract and full payment will be due 7 days prior to your event. We accept debit/credit card payments, checks and ACH payments.

Additional fees will apply for credit card and e-check/ACH payments.

Yes! In order to have your rentals delivered, we require a $250 minimum order.

Our damage waiver is a non-refundable, partial waiver of Seated’s claim to recover any damages incurred due to the ordinary wear and tear of any of our rentals. Significant damage beyond the coverage of this waiver may result in additional fees. This damage is determined after your event and handled on a case by-case-basis.

Our delivery fees include pulling and loading your rental items, unloading and setting up on-site at your event, and cleaning all pieces before we leave. We want to make sure our pieces are perfectly placed and in the best shape possible before we leave!

We love to travel! Our minimums for delivery outside of Lubbock depend on the distance to your event from our warehouse. If you are needing a quote for non-local delivery, please contact Brittany at [email protected].

If it requires us to make an extra trip, then additional delivery fees may apply.

Yes! We love to host our clients at our warehouse. We have all of our rentals on display to help us easily nail your vision!

In certain situations, our rentals may not be available on our website. If you’re looking for something specific, it’s best to give us a call or shoot us an email so we can do our best to accommodate your requests.

Yes! Though we require a 50% deposit to reserve your rentals, your contract can be changed at any point up until 7 days prior to your event without incurring additional fees!

We understand life happens. If you need to cancel your order, please reach out to a team member to and we will get you taken care of! Please note that cancellations within 14 days of your event may be subject to additional fees.

Of course! Our pieces were made to be photographed, so we love when photographers use our rentals in their work. For photography inquiries, please email [email protected] and we will get you taken care of!